Patient Reviews

Patient Reviews

If you wish to improve the way you look and feel with treatments that are personalized to exceed your expectations, you've found the right place! Our profoundly trained personnel at Serenity Mental Health Centers | Southlake is passionate about treating patients in and around Southlake, TX with an array of personal cosmetic questions and objectives. Throughout the years, our practice has had the pleasure of receiving countless testimonials from patients of all ages who have experienced our painstaking supervision firsthand. We encourage prospective patients to browse through our extensive library of testimonials and look forward to the results you might attain when you place your faith in our care.

5.0 Review from A.Q. Source: Google Feb 21 2024

"Serenity Mental Health Centers in Southlake has a very kind and responsive staff! A breathe of fresh air when a lot of psychiatrist offices send you straight to a robot or voicemail!"

5.0 Review from ?. Source: Google Feb 20 2024

"It is the idealistic thing not to come to doctor’s office often but if this place was a restaurant I would come here every single day!!!! ❤️❤️ Everyone here is amazing. Every. Single. One of them. I’ve had depression for so decades and been to so many treatment but serenity is the bestest of the bestest. I’m almost done with TMS treatment and I had a huge improvement but I honestly don’t think I would’ve made the same improvement if I were at different clinics. Unless I had to change my clinic due to insurance change, I will keep coming back to here whenever I feel down!"

5.0 Review from M.M. Source: Google Oct 27 2023

"Dr. Cragg is phenomenal! He actually listens to me, I've never had a Dr (especially not a psychiatrist) do that before. The TMS techs Chloe and Lani are amazing! I'm blown away by the amazing care and staff and Serenity. I feel so lucky I just happened to find this office while looking on Google. Highly recommend."

5.0 Review from M.M. Source: Google Aug 27 2023

"Im writing this review mostly in regards to TMS tech, Chloe. She is a superstar. I did 36 TMS sessions and seeing her was my absolute favorite part of the entire experience. She is so kind and warm and I’ve never felt more comfortable expressing my feelings to anyone else outside of my husband. Seeing her on a daily basis helped me build my confidence as a patient and as a person. She encouraged me in my goals, validated my concerns and feelings, and just offered an understanding ear when I needed it. I truly believe that Chloe is 90% of my mental health recovery and the rest may be due to the tms and medication. A true angel on earth. If you are considering doing TMS here, I would highly suggest requesting her personally. The serenity office itself is not amazing. It’s hard to get a hold of anyone on the phone, sometimes I’m on hold for over 45 minutes to get to a representative and they’re only that, a representative. There’s no direct phone line for your specific office. There was also a change in many personnel during my time here, which isn’t great for mentally unstable folks. I did like dr. Andrew, but she left. Dr. Cragg has been able to help me with my current situation and I am forever thankful. But truly, Chloe single-handedly makes Serenity a 5 star establishment. The world is a much better place because Chloe exists and cares about what she does. There are not enough words to truly express the depth of my gratitude."

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*Individual results are not guaranteed and may vary from person to person. Images may contain models.